Helping you to put faces to the names of our team responsible for Taking, Making and Mailing your Wedding Flower Order.
It's often helpful before you order something as important as your wedding flowers to be able to see the process and team that are working on your order. We have a number of different steps to ensure that we are producing exactly what you want and that the flowers arrive to you exactly as you want.
PLANNING: IDEAS & LOGISTICS
Heather is our first port of call, she deals with the ideas and inspiration - ensuring you know exactly what you want and that we can fulfill your requests. If you arrange a consultation it's highly likely that you'll be speaking to heather.
San deals with the logistics of your order, such as putting the order through on the system, converting ideas into products. She also arranges the delivery of your flowers - either by ourselves or with a courier.
CONSTRUCTION: TRANSLATION & CREATION
Jan The Flower
Jan is our Head Florist and queen of the Floristry Domain. Jan works with Heather thoughout the ideas stage to ensure that we can offer what the customer wants and that your ideas are fully understood.
Kat leads on most of the wedding orders, arranging them by hand and checking the quality throughout the making process.
AFTERCARE: SHIPPING & FEEDBACK
Rach helps in the floristry packing and processing orders ready for the courier to pick them up. She is the last port of call before your flowers arrive with you.
Heidi is in charge of Customer service. Your flowers are guaranteed to reach you in perfect condition and Heidi tracks your order from despatch to delivery whether by courier or by hand to ensure that your flowers arrive in tip top order and in time for your big day.
She will also be in touch to request some feedback or some lovely photos from you.
Just wanted to say thank you so much for the lovely bouquet of flowers that you sent to my daughter today. She's been shielding since February so these made her day. She was delighted that there were no lilies in the flowers as she suffers with hayfever. Thank you - Helen P
Just to say a lovely thank you for the beautiful arrangement of flowers for the funeral sheaf I ordered for my fathers funeral. He was 91 and always interested in the environment and wildflowers. The arrangement was just perfect. Many thanks once again - Magda B
My family arranged for you to deliver flowers for my birthday last Monday and I have to say that they are the best flowers I have ever received! After a week they are still looking amazing and are likely to do so for several days yet. Thank you very much! - Mary B