Next Day Delivery
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Grown Not Flown
Flowers Direct From Our Farm
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100% Satisfaction Guarantee

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We promise to ensure that sending and receiving flowers from our farm is a delight. This means, to be clear, that if something isn’t 100% right we will always make sure it is put right and that we make amends.

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Our team is here to help – you can email us at flowers@greatbritishflorist.co.uk and take a read of our helpful FAQ’s as the answer might be what you are looking for.


My flowers are wilted…
Your flowers will definitely be thirsty after their journey – this is completely normal. As soon as they arrive open them up, wash their stems and really importantly trim a centimetre or so off their stems. Plunge into fresh clean water and they will have a huge drink overnight. This will ensure they perk up fully.

My flowers look a little flat.
Again, sometimes your flowers will look a little squashed but as above once they have had their stems trimmed and enjoyed a big drink you will soon see them bloom.


Tired roses or peonies.
We intentionally keep the ‘guard’ petals on roses and peonies because these petals protect them during transit, for the same reason we use foliage on the outside of many designs and wrap them well.. Just gently remove any tired outer petals and your will reveal the newer petals inside which will allow the flower to open up.


Broken or damaged stems.
We do our best to protect your flowers when we send them to you. However, sometimes they have a bad trip where they have been damaged. If this is the case we can help sort this out. Send us your order number and 1-2 photos of the stems that have the problem as soon as they arrive (and certainly within the first 24hrs).

Email flowers@greatbritishflorist.co.uk or write to: The Great British Florist, Lower
Blakemere Farm, Blakemere, Herefordshire HR2 9PX

Just wanted to say thank you so much for the lovely bouquet of flowers that you sent to my daughter today. She's been shielding since February so these made her day. She was delighted that there were no lilies in the flowers as she suffers with hayfever. Thank you - Helen P

Just to say a lovely thank you for the beautiful arrangement of flowers for the funeral sheaf I ordered for my fathers funeral. He was 91 and always interested in the environment and wildflowers. The arrangement was just perfect. Many thanks once again - Magda B

My family arranged for you to deliver flowers for my birthday last Monday and I have to say that they are the best flowers I have ever received! After a week they are still looking amazing and are likely to do so for several days yet. Thank you very much! - Mary B