Next Day Delivery
Order Before 4pm
Grown Not Flown
Flowers Direct From Our Farm
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Select Next Day Or Preferred Date

Covid 19: FAQ’s

We’re very much open for business and sending out flowers. We are really pleased to be supporting UK Flower Farmers and helping send a Brighter Day to so many people all over the Country. We’re also really pleased to be supporting Rotary to help those in need at the moment. To find out more read our Covid 19 FAQ’s

Are you still delivering?

We are still sending out flowers to send a Brighter Day. ALL our flowers are now British Grown, and we are harvesting from our cutting patch and walled garden and supporting our existing UK flower farmers and have managed to support new ones as well.  You can choose a delivery date and we are offering next day delivery on a regular basis. Sometimes if need be we block out next day so that we can cope so if you want a delivery on a specific date please order early.

What about your guarantee policy?

As always, we offer a no-quibble flower guarantee. If you have a problem with a delivery just email us flowers@greatbritishflorist.co.uk with photos of what the problem is and we will be pleased to sort this out as always

How can I get in touch?

Our phone lines are not open but you can email us – flowers@greatbritishflorist.co.uk and we will get back to you very quickly.

How are you looking after your team?

We are using UK government guidelines to ensure our team is as safe as possible. We have home working in place for those who can and we are so pleased to be working on a farm so there is plenty of space. Our floristry is an old pig shed so again we have protocols in place and everything set up for safe flower deliveries and collections.

We have completed our risk assessments and increased our hygiene standards and cleaning schedules - and every team member has access to all the usual protection (gloves, masks, and hand sanitiser etc)

How are you making deliveries safe?

Our carriers are DPD and are operating a contact free delivery service – and as usual you can request special delivery instructions in the checkout.

Are all your products still available?

At the moment, we have good availability on most arrangements. We have good stocks of dried flowers and the only issues we have had is with quantity of flowers or length of stems and so where this has been an issue we have been unable to make up the bouquets (as they need tall stems) or the buckets of blooms. Each week this improves so fingers crossed.

How are you looking after your suppliers?

We have been pleased to maintain excellent relationships with our suppliers. We are taking responsibility for our commitments and will not be changing payment terms or asking our suppliers for discounts.

What support are you giving to those in need in this crisis?

We have been pleased with the support of our fabulous cutting patch chaps to have been able to donate over £4000 to our Rotary Club. We are proud members of Rotary and this donation has gone to support their efforts in supporting charities and volunteer groups locally, nationally and internationally. 

Now we are also donating £1 for every Hand Tied Seasonal Posy we sell online to Hereford City Rotary Club, to donate to relevant groups and charities to help mitigate the effects of Covid 19. If you feel able to support you will find a donation box in the checkout where you can add a few pennies or pounds and we we will ensure this is passed on and reported on in our blog. 

We really appreciate your continued support of our farm in these challenging times. It is amazing to be part of the renaissance of British Flowers so we will continue to Keep Calm and Smell the Flowers xx

Being able to continue supplying the Great British Florist with our flowers during lockdown has meant that we can continue growing our flowers and keep on our workers during a very uncertain time. We are very grateful for your support to our business in these challenging times!

- Stokesay Flowers

The Great British Florist gave us an outlet to supply our flowers when all our usual outlets were completely closed. This meant many of our flowers weren’t going to waste. It’s been a real help in these difficult times, and it’s been great to know that all of the flowers are British in the GBF bouquets.

- Nigel (UK Flower Grower)

Luckily for us, we have traded with Heather / The Great British florist for many years. Heather is a fantastic regular bulk buyer of British flowers. I was quite impressed that they were so busy and very thankful.

- Flowers by Clowance

Just wanted to say thank you so much for the lovely bouquet of flowers that you sent to my daughter today. She's been shielding since February so these made her day. She was delighted that there were no lilies in the flowers as she suffers with hayfever. Thank you - Helen P

Just to say a lovely thank you for the beautiful arrangement of flowers for the funeral sheaf I ordered for my fathers funeral. He was 91 and always interested in the environment and wildflowers. The arrangement was just perfect. Many thanks once again - Magda B

My family arranged for you to deliver flowers for my birthday last Monday and I have to say that they are the best flowers I have ever received! After a week they are still looking amazing and are likely to do so for several days yet. Thank you very much! - Mary B